Jen Berkley Jackson
The Insight Advantage
Jen Berkley Jackson is the owner of The Insight Advantage, a full-service research firm that helps organizations implement a variety of customer feedback tools, including phone and online surveys, focus groups, and one-on-one interviews. She is the organizer of Product Camp Silicon Valley, which is one of the biggest unconferences in North America.
In this podcast, Jen introduces the concept of the unconference and talks about the advantages of this new type of gathering.